Returns & Exchanges
At Facebook Fashion, we want you to love your style; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have their original tags attached.
Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a digital return authorization.
Pack Your Items
Securely place the items in their original packaging, ensuring all original tags and labels are intact to prevent damage during transit.
Print and Attach Label
Download and print the prepaid shipping label provided in your email, then fix it firmly to the outside of your return package.
Drop Off and Track
Hand over your package to any authorized carrier location and use the provided tracking number to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing